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FAQs

Q. What does Tua tre'nd feel like? 
A. It is very pleasant – the sensation is a smooth soothing vibration and a gentle ‘pull’. The sponges give a soft comfortable feeling and there is no risk of metal-on-skin shocks or jarring.

Q. Is Tua tre'nd safe? 
A. Tua tre'nd is completely safe. Professional electronic muscle stimulators have been used in hospitals, clinics and salons for over forty years. Tua tre'nd units are clinically tested by a respected scientific research team and comply with strict international safety standards and quality controls. Tua tre'nd is FDA approved in America. Although extremely effective the Tua tre'nd current is actually considered to be low.

Q. When can I expect to see results? 
A. This depends on your starting muscle tone. You may start to notice the difference in as little as 2 weeks! Individual results will vary. Typically results can be seen in the first 3 months.

Q. How often do I need to use Tua tre'nd to get really good results? 
A. To give a kick start, use your Tua tre'nd faithfully for at least 5 treatments per week for the first 3 months (if you have very stubborn jowls you can continue this 'kick start' program for as long as necessary), then start using every other day.  Finally use 2-3 times a week for maintenance.

Q. How long does the session take? 
A. Approximately 15-20 minutes a day is required. We recommend allowing 30 minutes at the start. Tua tre’nd face has five face programs which work out five different facial zones, including the neck. The duration of each exercise is 135 seconds, that is, 2 minutes and 15 seconds. This is the perfect time to allow for facial wand placement, micro-current intensity selection and workout time to the area. If you wish to do longer, you can simply repeat the program to the same side, however, 2 minutes per exercise is the optimum time to achieve great results. You may use your Tua tre'nd more than once a day but you must allow at least 4 hours between workout sessions.

Q. For how long do I need to use the Tua tre'nd at least 5 times per week? 
A.  It goes without saything that this differs from person to person.  Generally to achieve a really good lift it is essential that you use your Tua tre'nd faithfully for at least 5 treatments per week, during the first 3 months. You may see noticeable results sooner hoever if there are particular areas of concern (eg stubborn jowls) it may take a little longer than 3 months to get ‘facelift’ results. Once you are delighted with noticeable results, start using every other day.  Then 2-3 sessions per week will maintain the lift and tone.

Q. How long do the lifting and smoothing effects of Tua tre'nd last? 
A. The muscles of the face and neck will remain strong with continued used. And the skin will continue to benefit too. Each month you will notice more and more improvement. The results are cumulative, just like exercises for the body.

Q. How do I know I have found the correct application points? 
A. Firstly, you will know when you are on the correct points because it ‘feels’ right and feels so good. Secondly, you just mimic the application points in the Handbook and DVD provided and you will find the correct application points with ease. The application area of the facial wand is large and, because the micro-current frequencies are optimised and zone-specific, less precision is needed with respect to application. This makes it much easier to find the contact points on your face. Furthermore, during the contraction you can move the contact sponges of the wand along the program area. 

Q. Can I do my Tua tre'nd workouts incorrectly?
A. It is actually very difficult for you to do your Tua tre'nd workouts incorrectly. You will easily do them correctly because they are so simple to do. And you are provided with a comprehensive Handbook, DVD and DVD excerpt online. And there are no sticky pads and wires or conductive gels/lotions to mess about with – you have total freedom and control with Tua tre'nd.

Q. When should Tua tre'nd not be used? 
A. Tua tre'nd must not be used by anyone suffering from multiple sclerosis, epilepsy, a nervous tissue disorder, an acute medical condition or if you have an implanted pace maker. Medical advice from your doctor must be obtained with the following conditions: skin diseases, cuts, recent scar tissue, visible treated veins, and loss of normal skin sensation or swollen glands in the area to be treated. Remember: If in doubt, please consult your doctor.

Q. I was told that facial exercising can cause wrinkles? 
A. Tua tre'nd has been clinically proven to lift tone and smooth your face. When you were told about “facial exercising causing wrinkles”, you were actually being told about manual facial exercises which are often performed incorrectly since they can be difficult to do. The Tua tre'nd electronically and effortlessly does your facial workout for you safely and correctly. Also, those practitioners who promote invasive anti aging treatments involving a particular toxin, will naturally be ‘critical’ of electro- muscular stimulation (ems) of the face since they know it works and hence ems is serious competition.

Q. Is there a warranty? 
A. All units are under one year warranty, with a 90 day money-back guarantee.

Q.Will I get faster results by turning up the intensity? 
A. We recommend that you turn up the intensity until you achieve a visible comfortable contraction – after this, increased intensity is superfluous to requirement.

Q. Can I use Tua tre'nd lying down? 
A. Best results are obtained while sitting comfortably in an upright position however you use it while reclining if you wish to.

Q. Sometimes I feel a slight tingling sensation in my teeth? 
A. The Tua tre'nd signal may have made contact with a metal tooth filling. Simply slide the sponge slightly away from this area. Clients who have metal fillings report that this tingling stops as facial muscles become stronger.

Q. Is Tua tre'nd compatable with my other facial products? 
A. Yes, after using your Tua tre'nd you can apply any of your favourite facial products. Just remember to use an oil free cleanser before you use your Tua tre'nd.

Q. What is the difference between Tua Viso and Tua tre'nd?
A. Tua tre'nd is the new generation firming and toning device. Tua tre'nd uses similar micro-current technology to work out the less used muscles of the face and neck as Tua Viso, however, technology has moved on since the advent of Tua Viso so we are delighted that we now have a more sophisticated version with improved technology.

The micro-current frequency of Tua tre'nd has been optimised according to the muscle thickness and density of the five zones of the face and neck: the cheek, lower cheek, forehead, jaw line & neck and under eye areas. In each of these areas, the muscles have a different thickness and density e.g. the frontalis muscle of the forehead is much thinner than that of the cheek muscles. So with Tua tre'nd each facial zone has its own microcurrent frequency otpimised to that area. 

Similarly, the length of the contraction time has been optimised according to which facial zone you are working on - all pre-programmed for you! This means that Tua tre'nd offers a perfectly optimised thorough workout for each facial zone. In Tua Viso, the micro-current frequency and time of contraction is the same in all areas, meaning application points on the face are much more specific.

Another unique feature of Tua tre'nd is the special patented electrode wand that has been ergonomically designed for optimum positioning on the various facial areas. The mobility and flexibility of the 2 stainless steel electrodes (covered with special cellulose contact domes) means they can adapt to all facial areas and have perfect contact with the bends and contours of the different physical configurations of the face and neck.

The application area of the facial wand is large and, because the micro-current frequencies are optimised and zone-specific, much less precision is needed with respect to application on the face and the neck. This makes it much easier to find the contact points on your face as you have to do with Tua Viso. Furthermore, during the contraction you can move the contact sponges of the wand along the program area. This feature is exclusive to Tua tre’nd – the only device in the world to do this!

All this means that you can learn how to use Tua tre'nd more quickly and more easily and, as you are working on "zones" rather than specific points, we believe that Tua tre'nd is probably more efficacious and that you will start seeing quicker results and therefore reach the three times a week maintenance programme earlier.

It is possible to use Tua tre'nd in conjunction with Tua Viso. We recommend you use Tua Viso for the revitalising treatment (hold timer button down, refresh sponges with lots of water and pass Tua Viso lightly over the whole of the area you are working on) for 2-3 minutes. This works effectively on the face, neck, decollete and even over the backs of your hands. Then you could use Tua tre'nd for the deeper muscle stimulation.  This is what most of the Tina Richards team are now doing.

If you have any further questions, please contact us.